TERMS OF USE

Selling Rules

This document (the rules for the sale of the Products), as well as the description of the Products presented by the Seller in the online store, together are a public offer, by virtue of Art. 453 of the Civil Code of Armenia, addressed to an indefinite circle of persons and expressed in writing, in accordance with Art. 450 of the Civil Code of Armenia, on behalf of 3, st. Hakob Hakobyan, 4th floor, room 16, Yerevan 0033, RA 0051, RA, including Softline Group of Companies (hereinafter referred to as Softline).

Softline Group of Companies includes the following legal entities: Softline Trade JSC, SK Softline LLC, SoftLine Internet Trade LLC, SoftLogistic LLC, ANO DPO Softline Education, Softline International JSC.

Terms

Rules - this document, which is subject to mandatory familiarization by the Buyer when ordering Products in the Online Store.

Online store — the Seller's trading platform located on the Internet site at https://softlinestore.am/ and containing the technical capabilities for viewing the Description and ordering the Products by the Buyer, as well as on trading platforms or showcases where Softline acts as partner store.

The Buyer is a natural or legal person who intends to order or purchase in the Online Store or who orders, purchases in the Online Store or uses the Products purchased in the Online Store.

Seller - a legal entity that sells the Products through the online store. Products are sold to the Buyers on behalf of Softline.

Products - goods, other property and / or rights to use the results of intellectual activity, presented for sale in the Online Store individually or in aggregate. The list of Products is determined by the Seller.

Terms of Sale of Products

1. When ordering or purchasing Products through the Online Store, the Buyer agrees to these Rules.

2. The Seller has the right to make changes to these Rules, as well as to the Product Description, including its price, at any time.

3. Acceptance by the Buyer of a public offer, of which these Rules are a part, is made by paying for the Products in accordance with the terms of the placed order, which is also considered an expression by the Buyer of the intention to purchase the Products. From the moment the buyer accepts the offer, the contract for the purchase of the paid Products by the Buyer is considered concluded.

The moment of payment for the Products is considered to be the receipt in full of the corresponding amount of money to the settlement account or to the cash desk of the Seller, third parties authorized by the Seller to receive payments, or cash transfer of funds to an authorized representative of the Seller, or to third parties authorized by the Seller to receive payments.

4. To purchase the Products in the Online Store, the Buyer places an order for the purchase of the Products. Ordering is carried out using the appropriate interface located on the pages of the online store.

When placing an order, the Buyer provides the Seller with the following information:

Individuals:

FULL NAME. Buyer;

contact number;

Buyer's email address;

delivery address of the Products, if the Products are to be delivered;

payment method (choose one of the options provided by the Seller).

Legal entities:

full name of the organization;

FULL NAME. a representative authorized to receive the Products;

contact number;

Buyer's email address;

TIN and KPP;

delivery address of the Products, if the Products are to be delivered;

legal address.

The Buyer is fully responsible for the provision of incorrect information, which entailed the impossibility of the Seller to properly fulfill its obligations to the Buyer.

5. Payment by the Buyer for the Products is carried out at the price established by the Description of the relevant Products on the pages of the Online Store, in the manner and within the time agreed by the Buyer at the time of placing the order.

In case of incorrect indication of the price of the Products ordered by the Customer, the Seller informs the Customer about it as soon as possible in order to confirm the order at the corrected price or cancel the order. If it is impossible to contact the Client, this order is considered canceled.

The Seller reserves the right to unilaterally withdraw from the contract by notifying the Buyer.

If the order has been paid, the Seller returns to the Client the amount paid for the order to the Client's current account. If the Client provides incorrect or incomplete details, it will be impossible to carry out the refund procedure.

If the price of the Goods has increased significantly at the time of placing a new Order, before placing the Customer must contact the Seller using the contacts that are presented on the official page of the Seller https://softlinestore.am/

6. If there is such an agreement, the Seller independently, or through third parties, provides the Buyer with related services, the list, cost and terms of which are agreed upon by the Buyer when placing an order. Payment for the agreed services is carried out simultaneously with the payment for the Products.

7. If there is such an agreement, the Products ordered by the Buyer, or a part thereof, shall be delivered by the Seller, or by a third party authorized by the Seller, on the terms and conditions specified by the Seller when placing the order.

Delivery is carried out by third-party companies on the terms and within the time limits established by partner transport companies. Softlinestore.am online store is not responsible for the actions of transport companies.

Upon receipt of the goods by legal entities, a seal or an original power of attorney for the right to receive inventory items (inventory and materials) in the form P4 for the buyer's representative is required upon presentation of an identity document.

Upon receipt of goods by individual entrepreneurs, a seal or a copy of the entrepreneur's registration certificate, a copy of the entrepreneur's passport is required; upon receipt by an authorized representative of an individual entrepreneur - the original power of attorney (form P4) issued to the person receiving the goods, a copy of the entrepreneur's registration certificate, a copy of the entrepreneur's passport, the recipient's original passport.

Upon receipt of goods by individuals, it is mandatory to present the buyer's passport.

8. If it is impossible to sell the Products paid for by the Buyer, the Seller undertakes to notify the Buyer by sending a message to the e-mail address specified by the Buyer, or by notification by contact phone, or with the help of third parties authorized by the Seller, or in any other way. In this case, further relations between the parties are determined on an individual basis.

9. Products in the part to be delivered, with the exception of the rights to use the results of intellectual activity, are considered transferred to the Buyer from the moment they are handed over to the Buyer or the person specified by him. When paying for the specified products in a non-cash form (except for payment using bank payment cards), the Seller is obliged to confirm the transfer of the Products by drawing up and signing an acceptance certificate. The Seller has the right not to transfer the unpaid Products to the Buyer.

Products in the part not subject to delivery, with the exception of the rights to use the results of intellectual activity, as well as the services provided to the Buyer in accordance with paragraph 7 of these Rules, are considered accepted by the Buyer from the moment the Buyer is provided with access to the specified Products, or the Products are sent to the Buyer via electronic or postal service, as well as the actual provision of services.

The rights to use the results of intellectual activity subject to transfer to the Buyer shall be deemed transferred to the Buyer from the moment they are paid by the Buyer, and in the case of the use of technical means of copyright protection, from the moment the Buyer is granted access to the means of removing such means of protection, or the means are sent to the Buyer via electronic or postal service.

10. The Buyer has the right to refuse to purchase the Products at any time before its transfer and within 7 (seven) calendar days after its transfer to the Buyer. Return of Products of good quality is carried out in accordance with the conditions established by the Seller and posted at https://store.softline.ru/delivery_info/#q11 (subject to change)

The terms of this paragraph do not apply to the transfer to the Buyer of the rights to use the results of intellectual activity.

11. If the Buyer refuses the Products, the Seller must return to him the amount paid by the Buyer, except for the Seller's expenses for the return of funds, no later than 30 calendar days from the date the Buyer submits the relevant request sent by e-mail or in writing. The return of the Products to the Seller is made by the forces and at the expense of the Buyer.

12. In the event that the rights to use the results of intellectual activity are transferred to the Buyer as part of the custom-made Products, such rights are transferred to the Buyer on the following conditions:

the transfer is carried out on the basis of a simple (non-exclusive) license;

the value of the transferred rights is determined by the Product Description;

the scope of the transferred rights is determined by the Product Description, otherwise the rights are transferred to the extent that includes the right to reproduce, limited to the right to install, copy and run. The scope of transferred rights is limited by the terms of the end user license agreement if such an agreement is attached to a copy of the Product;

the term for the transfer of rights and the territory to which the rights are transferred are determined by the end user license agreement, and in its absence - by the current legislation of the Republic of Armenia.

13. Simultaneously with the transfer of rights to use computer programs, in accordance with clause 12, the Seller has the right to provide the Buyer with material media in which the relevant Programs are expressed, as well as documentation, technical means of protection and other accessories in packaging containers necessary for effective use Programs. At the same time, the cost of such material carriers and accessories is taken into account in the cost of rights.

14. To the maximum extent permitted by the applicable legislation of the Republic of Armenia, the maximum liability of the Seller to the Buyer is limited to the cost of the relevant Products, in connection with the sale of which there were grounds for bringing the Seller to the specified liability.

15. The Seller is not liable for damage caused to the Buyer due to improper use of the Products.

The Seller is not responsible for indirect / indirect losses and (or) lost profits of the User and (or) third parties.

The Seller does not guarantee that the capabilities of the Products will meet the User's expectations or be applicable for his specific purpose.

With the exception of the guarantees expressly stated in the text, the Seller does not provide any other direct or implied guarantees and expressly disclaims any warranties or conditions regarding non-infringement of rights, compliance of services, works with the specific goals of the User.

To the extent not expressly prohibited by law, Seller shall not be liable for personal injury or any incidental, special, indirect, or consequential damages, including, without limitation, loss of profits, data, business interruption, or other business loss or damage arising from or related to the use or inability to use the Products for any reason, regardless of the type of liability (in contract, tort or otherwise), even if the Seller was aware of the possibility of such losses.

16. The seller is not an authorized organization, i.e. an organization that has the right to accept and satisfy the requirements of consumers in relation to Products of inadequate quality.

Examination of Products of inadequate quality is carried out by Authorized Service Centers (ASC).

In case of receiving confirmation from the ASC about the inadequate quality of the Products ordered by the Client, the Client is obliged to transfer the Products of inadequate quality to the Seller. The transfer of the Products is made at the expense of the Seller.

17. The Seller has the right to assign or otherwise transfer its rights and obligations arising from its relationship with the Buyer to third parties, subject to the rights and interests of the Buyer.

18. The Buyer guarantees that at the time of the sale of the Products it has full legal capacity and the necessary powers to purchase the Products.

19. The Seller undertakes to ensure the confidentiality of the Buyer's personal data in accordance with the RA legislation in the field of personal data. The Seller undertakes not to disclose the information received from the Client, except for the provision by the Seller of information in accordance with the requirements of the current legislation, as well as to agents and third parties acting on the basis of an agreement with the Seller, to fulfill obligations to the Buyer.

The Seller is not responsible for the disclosure of information provided by the Buyer on the pages of the online store in a public form.

20. The law of Armenia applies to the relationship between the Seller and the Buyer. All disagreements are resolved through negotiations, if it is impossible to resolve the disagreements through negotiations within 30 calendar days from the moment they arise, the Seller and / or the Buyer has the right to apply to the court at the location of the Seller.